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Terms of Use and Particular Conditions

The privacy and security of the data you entrust to us is a priority for us. By using the Wonder Raw website, you unreservedly agree to abide by our Wonder Raw website terms and conditions. The terms and conditions of use are presented below.

1. REGISTRATION

In order to become a customer of the www.wonder-raw.com website, you must register. In this register, the elements necessary to carry out the entire online commercial transaction and future contacts that may be necessary to establish will be collected, in order to ensure the best service to the customer.

2. PASSWORD

Access is restricted to each customer and guaranteed by the use of a login and a password chosen by the customer. You must keep the password strictly confidential, not revealing it or sharing it with third parties.

2.2 – You are entirely responsible for the use of your password as well as any orders placed with it, even without your knowledge and for all the information we receive through your email address and/or password.

2.3 – You must immediately notify Wonder Raw, Lda., of the unauthorized use of your email and/or password or of any other situation known to you that may jeopardize the security of the website.

3. MY ACCOUNT

3.1 – The user of this website is responsible for the access elements to his account (username and password) in order to guarantee the confidentiality of his data.

3.2 – Through the option “my account” you can make or change your personal data, edit your address book, consult orders placed or change your password.

3.3 – In situations of misuse of the website and regardless of the applicable legal procedure, Wonder Raw, Lda. reserves the right to, in particular, proceed with the cancellation of the user’s registration, removal of orders as well as any other type of user content.

4. SECURITY AND RESPONSIBILITY POLICY

4.1- Wonder Raw, Lda. recognizes the importance of protecting personal data, therefore ensuring the confidentiality of all data provided by its customers. The collection and processing of data is carried out in a safe way, which prevents its loss or manipulation

4.2 – Wonder Raw, Lda. does not disclose or sell its customer data to third parties, so all information is confidential. Access to information is restricted, being used only for communication with the Customer and the processing of their orders, namely payment, shipping, after-sales assistance and sending marketing actions.

4.3 – All customers have the right to access, rectify, cancel and oppose their data, expressly expressing this will through the following means:
• Email: geral@wonder-raw.com
• Charter: Rua do Parque Industrial 60, 4755-036 Alvelos – Barcelos
You can also, using the same channels, express at any time your desire not to receive any type of communication or to stop being part of the Wonder Raw, Lda. data base.

5. CONTENT INFORMATION

5.1 – The website “wonder-raw.com” is intended for professional use only. Reproduction, transfer, distribution or storage of website contents without prior written authorization is prohibited for purposes other than strictly professional use for purchases.

5.2 – Wonder Raw, Lda. reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.

5.3 – To facilitate accessibility to other content, the website “wonder-raw.com” may include links to other websites on the internet. This does not mean that Wonder Raw, Lda. supports these sites or recommends these products and services and declines any responsibility for their content. The customer who accesses an external link must read and accept the conditions of that site before using it.

5.4 – Wonder Raw, Lda. makes every effort to ensure that the information presented is free from typographical errors and whenever it occurs, it will correct it as soon as possible. In case the information presented does not correspond to the characteristics of the product, the Customer will be informed and will have the right to cancel the order.

5.5 – Wonder Raw, Lda. reserves the right to use images of final products resulting from orders placed by customers. These images may be used in electronic publications, namely on the company’s website, on social networks, newsletters or other platforms. Caso o cliente não pretenda a divulgação do seu projeto deverá previamente informar a Wonder-Raw.com através de email para geral@wonder-raw.com.

6. PRODUCTS AND PRICES

6.1 – All prices mentioned do not include VAT at the legal rate in force.

6. 2 – The prices paid for the items you order are displayed on this website at the time the order is placed, not including VAT nor shipping charges.

6.3 – Shipping costs are not included, unless expressly agreed that Wonder Raw, Lda will be responsible for sending the goods and according to the values ​​​​indicated on the date you place your order, and calculated according to the value of the same.

6.4 – Wonder Raw, Lda. reserves the right to change its prices and shipping costs at any time, as well as cancel the contract in case of writing, printing or calculation errors.
6.5 – The offer available in the Online Store is limited to the existing stock.

6.6 – Wonder Raw, Lda. reserves the right to change the marketing conditions of the products presented.

7. LIMITATION OF LIABILITY

7.1 – The texts and photographs that illustrate and describe products on this website are not contractual, and are for information purposes only. Wonder Raw, Ltd. will not be responsible for errors or omissions in the photographs or texts displayed on the website.

7.2 – Wonder Raw, Lda may, at any time, revise its terms of use and general and particular conditions of sale without any prior notice. These revisions take effect immediately upon their update on the wonder-raw.com website. Such revisions may be made in response to legal changes or other factors. We encourage all our users and visitors to visit this page periodically.

8. CONTACTS

For any questions, and information about our terms of use, or about any other aspect of our website, please contact us by sending an email to geral@wonder-raw.com.